Owning a credit card offers a myriad of advantages. You can use it to shop for your favorite products. You can convert the cost of these purchases into EMIs and pay them at your convenience. The card also offers you discounts and reward points that can be redeemed to enjoy various benefits and deals.
You can even use it to get a loan as well as withdraw cash. To ensure there is no hindrance in availing all these advantages, credit card issuers offer a helpline number. The Bajaj Finserv RBL Bank SuperCard too comes with a helpline number which is available for customer grievance redressal for 24 hours, all seven days of the week.
RBL Bank Credit Card Customer Care Grievance Redressal
First Level
For all the initial credit card inquiries, the customer can always call on the toll-free 24/7 number 022-6232 7777. In case, for the Bajaj Finserv Super Cards, the customers can call on 022-711 90 900.
If the helpline number is busy, the customer can also write an email to cardservices@rblbank.com.
Alternatively, one can also write a letter to the official headquarters using the postal service.
Address:
Manager – Credit Cards Service,
RBL Bank Limited Cards Operating Centre – COC,
JMD Megapolis, Unit No 306-311 – 3rd Floor Sohna Road,
Sector 48, Gurgaon,
Haryana 122018.
The bank can take up to seven to ten working days to provide a revert to the postal. However, it is recommended to use the proper account details in the postal mail.
Second Level
In case, if the query does not get resolved at the first level or if you do not get the reply within ten working days, then the customer can also send an email to the official headquarters.
You can send an email to headcardservice@rblbank.com or postal to this address:
Head – Cards Services
RBL Bank Limited Cards Operating Centre – COC
JMD Megapolis, Unit No 306-311 – 3rd Floor
Sohna Road, Sector 48, Gurgaon,
Haryana 122018.
Please mention the reference number that is provided to you during the first-level contact.
Third Level
If the issue still not get resolved at the second level, the customer can now directly call the officer at 022 7143 2700.
One can also send an email to principalnodalofficercards@rblbank.com or write a postal to this address:
Mr. Saurabh Gaur,
RBL Bank Limited Cards Operating Centre – COC,
Copyright © RBL Bank Ltd.
JMD Megapolis, Unit No 306-311 – 3rd Floor
Sohna Road, Sector 48, Gurgaon,
Haryana 122018.
The customer will get a notification within ten working days.
RBL Bank Credit Card Customer Helpline: To Report any Fraudulent activity
The customer can always call upon 24/7 helpline number of RBL Bank Credit Card +91 22 61156300, in the case of any fraudulent activity. The customer can report the issue, and the same will get addressed as soon as possible.
If the helpline number is busy, the customer can also write an email to vigilance@rblbank.com for reporting such issues.
Reasons for Contacting RBL Credit Card Customer Care
Some of the primary concerns faced by customers that might require them to contact the RBL credit card customer care are-
- Know the outstanding balance on your card
- Get information regarding your credit card statement
- Foreclose your EMI payments on an outstanding bill
- To change the billing cycle on your credit card
- To cancel your credit card
- To report the loss, misplacement or theft of your credit card
- To know your credit card number
- To inquire and avail the emergency loan using your credit card
- To get information pertaining to the repayment schedule of your credit card
- To get a summary of rewards points accumulated on your card
- To know your customer ID
- To know the limit and preapproved offer on your credit card
- To update the email address associated with your credit card
- To update the residential address associated with your credit card
There are several other concerns that the RBL credit card customer care can assist you with.
Different RBL Credit Card Grievance Redressal Methods
There are two ways of contacting the RBL credit card customer care. You can either opt for dialing the RBL credit card customer care number or reading it out via email.
- RBL credit card customer care number for Bajaj Finserv RBL SuperCard is 022 – 71190900
- RBL credit card customer care email ID for Bajaj Finserv RBL Bank SuperCard is supercardservice@rblbank.com
Seeking Assistance Using the RBL Credit Card Helpline Number
The RBL credit card helpline number offers round the clock assistance so that you can use your credit card worry-free. It is the initial level of customer service aimed at providing a quick and spontaneous response to resolve issues, anytime and anywhere. Simply dial the number and follow the steps suggested by the operator to fix the problem you have with your RBL credit card. The pre-set menu can assist you in resolving common queries. However, for more specific questions, you can request to talk to a customer care executive.
The technologically advanced times demand convenience to be a priority, in all spheres of our life. While credit cards assure quick and steady availability of funds, if and when you need it; access to 24×7 customer care ensures that all your financial needs are catered to so that you can enjoy purchasing worry-free. Download the Finserv MARKETS App to know more.
You may also like to read, IndusInd Credit Card Login & Registration Using Internet Banking
Frequently asked questions
Can I call the customer care helpline number for getting the credit card details?
Yes, one can always call on 022 6232 7777 to know the credit card details.
How to cancel my credit card?
You can cancel the credit card by visiting the bank or calling the customer care executive.
How to call customer care for EMI foreclosure?
You can call on the toll-free customer helpline number 022 6232 7777. However, the 3% charges will get charged for EMI foreclosure.
How can I change the billing cycle of my credit card?
You need to contact the RBL Bank customer care helpline to change the billing cycle of the credit card.
How can I register for a complaint regarding credit card fraudulent activity?
One can always register a complaint by calling on +91 22 61156300.
Furthermore, one can also check out the specific section that we have added above in this article for fraudulent activities.
Conclusion
We do not have enough time to visit the bank every single time. Therefore, the customer care helpline service makes it easier for the customers. If you have come across this article looking for the RBL Bank Credit Card Customer helpline number? Then, you are in the right place.
In this article, we have added all the information and details about RBL Bank Customer Helpline numbers. However, if there is anything that is not understandable? Then, the customer can even let us know in the comments section, in case of any doubts.
